Do you provide on-site IT support in Basildon?

Yes. We provide both remote and on-site IT support for businesses across Basildon, including Burnt Mills, Pipps Hill, Laindon, Noak Bridge and the surrounding areas.

How fast can you respond to IT issues?

Most issues are resolved remotely within minutes. For on-site visits, we have local engineers available in Basildon to minimise downtime and keep your team productive.

Do you support hybrid or remote workers?

Yes. We help Basildon businesses support office staff, field teams and remote workers with secure access, device management and Microsoft 365 support.

Can you help protect my business from cyber threats?

Absolutely. As a Cyber Essentials Plus certified provider, we deliver strong cybersecurity measures including endpoint protection, monitoring, email security and user awareness training to help defend your business against modern threats.

What size Basildon businesses do you work with?

We typically support organisations with 15–100 staff, especially those in manufacturing, professional services, insurance, accountancy and the wider SME sector.

Do you help Basildon manufacturers reduce downtime?

Yes. We specialise in supporting local manufacturing and engineering businesses by reducing downtime, stabilising systems, improving network performance and enhancing the security of both IT and OT environments.

Can you take over IT from my current provider?

Yes. We handle the full transition—documentation, access, onboarding and stabilisation—to make switching IT providers as smooth and disruption-free as possible for your team.

Do you offer fixed monthly pricing?

Yes. Our managed IT support plans are billed monthly with no hidden extras, giving Basildon businesses clear and predictable IT costs.

Managed IT Support for Basildon Businesses

Expert support, cybersecurity and cloud services for SMEs across Basildon and Essex

Team Meeting at Sunrise Technologies, The leading Technology company in Essex.

Victoria Rowsell

Victoria Rowsell Artist Management | Entertainment

“I can highly recommend Sunrise Technologies to anyone who is looking for comprehensive IT support. They are a very professional organisation, with helpful staff who know what they are talking about and queries are dealt with quickly and effectively.”

Gary McGeehin

Avant-Garde Business Consultants LLP | Financial Services

“My company can focus on what it does best, knowing Sunrise, unprompted, will take care of any potential IT issues. If you’re a business owner dealing with the daily pain and investment of in-house IT services, there is a better way.”

Ryan Green

Coryton Commercial Limited | Automotive

“We contacted Sunrise Technologies to help relocate our servers to a new business address. They tailor made our I.T. requirements to suit our business needs and provided professional advice along the way, which led to integrating a new internet based phone system. Since then, over the 10 years we have worked together, they have helped with printers, scanners, phones, accounts programs, emails, scam email defence, Anti-Virus, Server Backup, sourcing PC’s, Laptops, Monitors and much more. If I.T is not your primary focus then having experts a phone call away is priceless.”

Lisa Norfolk

Grapevine | Recruitment

“We chose Sunrise Technologies as our IT partner when we needed to streamline our IT systems after managing our IT systems in-house for a number of years. Sunrise offered us advice on software and hardware which would meet the needs of our business, together with handling migration of in-house and cloud based systems. Sunrise also put us at ease regarding our IT security and constantly provide us with information which help manage our day to day processing. We continue to work with Sunrise and continue to look forward to working with them in the future.”

Jane Featherstone

The Sick Children's Trust | Charity

“We were extremely unhappy with the IT support services offered by our previous IT support company so looked around for another provider. With little IT expertise and being a charity, we needed a company we could trust who would provide value for money. Simon and everyone at Sunrise have always been incredibly helpful, dealing with any problems quickly and efficiently. When we had to move office the Sunrise team took care of everything IT related, working with our removal company to make sure the move went as smoothly as possible with minimal disruption. I would have no hesitation in recommending Sunrise to anyone.”

Our Service is Built Around Three Core Outcomes

Together, these three outcomes deliver a smarter, safer, more productive business, turning your IT from a constant distraction into a strategic advantage that supports growth, protects your data and keeps your Essex based teams working at their best. Technology should accelerate your business, not slow it down.

Productivity

Our proactive approach reduces issues, minimises downtime and keeps your team working at peak performance, often delivering 20% measurable productivity gains. We focus on streamlining operations and delivering measurable productivity improvements so your people can focus on what they do best.

Risk Reduction

Strong cybersecurity and resilience aren’t optional, they’re essential. We identify vulnerabilities before they become threats and implement ongoing protection, secure backups and disaster prevention strategies to safeguard your business from disruption and data loss.

Compliance

Regulatory pressures and governance requirements continue to grow. We help you stay audit-ready with technology that aligns to compliance frameworks and scales with your organisation. From Cyber Essentials to industry-specific standards, we help build trust and confidence.

Traditional MSP (Reactive)

Waits for problems to happen
You call them when something breaks
Measures success in ticket volume and response time
Downtime and disruption are expected
Firefighting and patching
Limited visibility and reporting
Technology treated as a cost
Short-term fixes

Sunrise Proactive Approach

Prevents problems before they start
We call you first with early detection
Success measured by fewer issues & more productivity
Uptime is protected and predictable
Strategy, planning & prevention
Full visibility, insights & roadmap
Technology aligned to growth goals
Long-term performance and improvement

A Better Way to Manage IT in Basildon

If your current IT support feels reactive, slow or firefighting-based, you’re not alone. Many businesses tolerate constant interruptions, downtime and hidden costs. We believe IT should enable performance, not hold it back, which is why we focus on prevention, strategy and measurable improvement.

Frequently Asked Questions

Yes. We provide both remote and on-site IT support for businesses across Basildon, including Burnt Mills, Pipps Hill, Laindon, Noak Bridge and the surrounding areas.
Most issues are resolved remotely within minutes. For on-site visits, we have local engineers available in Basildon to minimise downtime and keep your team productive.
Absolutely. As a Cyber Essentials Plus certified provider, we deliver strong cybersecurity measures, endpoint protection, monitoring, email security, and user awareness training, to help defend your business against modern threats.
We typically support organisations with 15–100 staff, especially those in manufacturing, professional services, insurance, accountancy and the wider SMB sector.
Yes. We handle the full transition, documentation, access, onboarding and stabilisation, to make switching IT providers as smooth and disruption-free as possible.