IT Support & Cybersecurity Pricing

Transparent. Scalable. Tailored to Your Business.

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Managed IT Support Packages

At Sunrise Technologies, we believe IT shouldn’t be complicated, and that includes pricing. Every business is different, but we keep things simple, clear, and built around what you actually need.

Our managed IT services are designed to scale with your organisation, from small offices to multi-site operations.

Compare Our Managed IT & Security Packages

Proactive, security-first IT support with clear accountability.

Security Standard
£99per desk / month
Security Advanced v2.0
£129per desk / month
Support
User Support
Reactive + prioritised
Fully managed, priority-based
Device Support
Reactive + proactive intervention when patterns emerge
Proactive intervention and optimisation
Maintenance
Monitoring
Enhanced monitoring with obligation to review trends
Deep monitoring across devices, services, logs, and security signals
Patching
Managed and reviewed (not just automated)
Actively managed, prioritised, and validated
Security
Endpoint Protection
Managed protection with advisory obligation
Advanced controls with continuous advisory engagement
Email Protection
Actively monitored with escalation
Threat-led monitoring with investigation & response
Backups
Monitored with proactive failure follow-up
Actively reviewed, tested, and reported
SOC & Threat Detection
—
24/7 SOC-led detection, triage, and escalation
Risk Management
Security Posture
Reviewed periodically with risks raised
Actively assessed, reviewed, and improved
Risk Management
Formal obligation to identify and advise on risks
Ongoing obligation to identify, interpret, and mitigate risk
Strategy
Procurement & Licensing
Guided and advised
Strategic guidance and lifecycle planning
Advice
Expected and proactive
Continuous, strategic, and expected
Reviews & Alignment
Regular QBR-style alignment
Regular strategic reviews (vCIO-style)
Customer Decision Making
Customer owns risk; Sunrise advises
Sunrise advises, challenges, and optimises
Security Standard
£99per desk / month
Support
  • User Support: Reactive + prioritised
  • Device Support: Reactive + proactive intervention when patterns emerge
Maintenance
  • Monitoring: Enhanced monitoring with obligation to review trends
  • Patching: Managed and reviewed (not just automated)
Security
  • Endpoint Protection: Managed protection with advisory obligation
  • Email Protection: Actively monitored with escalation
  • Backups: Monitored with proactive failure follow-up
  • SOC & Threat Detection: —
Risk Management
  • Security Posture: Reviewed periodically with risks raised
  • Risk Management: Formal obligation to identify and advise on risks
Strategy
  • Procurement & Licensing: Guided and advised
  • Advice: Expected and proactive
  • Reviews & Alignment: Regular QBR-style alignment
  • Customer Decision Making: Customer owns risk; Sunrise advises
Security Advanced v2.0
£129per desk / month
Support
  • User Support: Fully managed, priority-based
  • Device Support: Proactive intervention and optimisation
Maintenance
  • Monitoring: Deep monitoring across devices, services, logs, and security signals
  • Patching: Actively managed, prioritised, and validated
Security
  • Endpoint Protection: Advanced controls with continuous advisory engagement
  • Email Protection: Threat-led monitoring with investigation & response
  • Backups: Actively reviewed, tested, and reported
  • SOC & Threat Detection: 24/7 SOC-led detection, triage, and escalation
Risk Management
  • Security Posture: Actively assessed, reviewed, and improved
  • Risk Management: Ongoing obligation to identify, interpret, and mitigate risk
Strategy
  • Procurement & Licensing: Strategic guidance and lifecycle planning
  • Advice: Continuous, strategic, and expected
  • Reviews & Alignment: Regular strategic reviews (vCIO-style)
  • Customer Decision Making: Sunrise advises, challenges, and optimises

Traditional MSP (Reactive)

  • Waits for problems to happen
  • You call them when something breaks
  • Measures success in ticket volume and response time
  • Downtime and disruption are expected
  • Firefighting and patching
  • Limited visibility and reporting
  • Technology treated as a cost
  • Short-term fixes

Sunrise Proactive Approach

  • Prevents problems before they start
  • We call you first with early detection
  • Success measured by fewer issues & more productivity
  • Uptime is protected and predictable
  • Strategy, planning & prevention
  • Full visibility, insights & roadmap
  • Technology aligned to growth goals
  • Long-term performance and improvement

A BETTER WAY TO MANAGE YOUR IT

If your current IT support feels reactive, slow or firefighting-based, you’re not alone. Many businesses tolerate constant interruptions, downtime and hidden costs. We believe IT should enable performance, not hold it back, which is why we focus on prevention, strategy and measurable improvement.

START WITH A DISCOVERY CONSULTATION

Meet our Managing Director, Simon Gurner

Our Discovery Consultation provides:

  • An overview of your current IT environment

  • Identification of risks and improvement areas

  • Practical recommendations aligned to your business goals

Book A Consultation With Us
Simon Gurner, Founder of Sunrise Technologies, UK managed IT and cybersecurity company.