IT SUPPORT & CYBERSECURITY PRICING
Transparent. Scalable. Tailored to Your Business.
Managed IT Support Pricing Explained
At Sunrise Technologies, we believe IT shouldn’t be complicated, and that includes pricing. That’s why we’ve made our pricing transparent and explained why in the short video below.
CHOOSE THE RIGHT PACKAGE FOR YOUR BUSINESS
Security-first managed IT support with clear accountability and proactive guidance.
Security Standard
A dependable foundation for businesses that want stronger support, visibility, and risk reduction.
£99
per desk / month- Prioritised user support
- Device support with proactive intervention
- Enhanced monitoring and reviewed patching
- Managed endpoint and email protection
- Backup monitoring and regular alignment reviews
Security Advanced v2.0
A more strategic package with deeper monitoring, stronger protection, and continuous security improvement.
£129
per desk / month- Fully managed, priority-based support
- Proactive optimisation across users and devices
- Deep monitoring across devices and services
- Threat-led email monitoring and response
- 24/7 SOC-led detection and strategic reviews
Compare Package Features
| What’s included | Security Standard £99 per desk / month | Security Advanced v2.0 £129 per desk / month |
|---|---|---|
| Support | ||
| User Support Day-to-day help for your users when they need assistance with devices, software, or access. | ✓ Reactive and prioritised support | ✓ Fully managed, priority-based support |
| Device Optimisation Improving performance, stability, and user experience before issues become recurring problems. | ✕ Issues handled as they arise | ✓ Proactive optimisation and intervention |
| Maintenance | ||
| Monitoring Visibility across your systems to identify warnings, trends, and issues before they impact the business. | ✓ Enhanced monitoring with trend review | ✓ Deep monitoring across systems and security signals |
| Patching Keeping operating systems and applications updated to reduce vulnerabilities and improve reliability. | ✓ Managed and reviewed | ✓ Actively managed, prioritised, and validated |
| Security | ||
| Endpoint Protection Security controls for laptops, desktops, and other business devices to reduce malware and breach risk. | ✓ Managed protection in place | ✓ Advanced protection with ongoing optimisation |
| Email Security Protection against phishing, malicious attachments, suspicious links, and email-based threats. | ✓ Monitoring with escalation | ✓ Active threat detection and response |
| Backups Oversight of your backup environment so failures, missed jobs, or risks are picked up quickly. | ✓ Monitored with proactive follow-up | ✓ Reviewed, tested, and reported |
| 24/7 Threat Detection (SOC) Around-the-clock security monitoring, triage, and escalation for suspicious activity and threats. | ✕ Not included | ✓ 24/7 monitoring, triage, and response |
| Strategy | ||
| IT Advice and Guidance Practical recommendations to help you make better technology and security decisions. | ✓ Proactive support and recommendations | ✓ Continuous strategic guidance |
| Strategic Reviews Regular review meetings to align your IT environment with business priorities, risks, and future plans. | ✓ Regular alignment reviews | ✓ Structured, strategy-led reviews |
| Ongoing Risk Management Identifying, interpreting, and reducing technology and security risks on an ongoing basis. | ✕ Risks raised and advised on | ✓ Continuous identification and mitigation |
Not Sure Which Package Is Right For You?
Talk through your requirements with us and we'll help you understand which level of support fits your business.
NOT SURE WHAT YOU SHOULD BE COMPARING?
Price is important, but it's only one part of choosing the right IT partner.
Our free IT Partner Assessment helps you work out what really matters to your business — from support and security to strategy, value and the relationship you expect.
Answer just 9 straightforward questions and you'll receive your personalised IT Partner Selection Profile, including practical questions to ask when comparing IT partners.
Already have an IT Partner? Take the assessment anyway, you might discover there’s more you should be expecting.
START WITH A DISCOVERY CONSULTATION
Meet our Managing Director, Simon Gurner
Our Discovery Consultation provides:
An overview of your current IT environment
Identification of risks and improvement areas
Practical recommendations aligned to your business goals
