ELLIOTT WILLACY

Service Desk Team Lead

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Recently promoted to Service Desk Team Lead, Elliott plays a key role in ensuring our Service Desk continues to deliver the high standard of support our customers rely on every day. Combining strong technical knowledge with a calm, practical approach, he enjoys solving complex IT challenges and supporting both customers and the wider team.

Originally from the North, Elliott brings plenty of straight-talking honesty and good humour to the office. Passionate about delivering excellent customer service, he's committed to helping businesses stay productive while mentoring the next generation of engineers as the Service Desk continues to grow.